Poly 84C15AA#ABA

Overview

The Poly 84C15AA#ABA is a business touchscreen phone designed to combine smartphone-style navigation with enterprise-grade voice performance. Featuring a 5-inch color display, it offers quick access to contacts, meetings, and voicemail, while supporting up to 24 SIP lines to manage multiple calls efficiently. This phone is built on open SIP standards, making it compatible with most VoIP platforms and ideal for busy office environments, reception desks, and remote work setups.

Key features

• 5-inch color touchscreen that simplifies navigation and speeds up call handling
• Support for up to 24 SIP lines, allowing users to manage multiple conversations without confusion
• Poly HD Voice and Acoustic Clarity technology deliver clear, full duplex audio for natural conversations
• Poly Acoustic Fence and NoiseBlockAI reduce background noise, enhancing call quality in open or shared workspaces
• Bluetooth 4.2 connectivity enables pairing with wireless headsets for hands-free convenience
• Dual Gigabit Ethernet ports with Power over Ethernet (PoE) support streamline network and power setup
• USB A and USB C ports provide flexible options for wired headsets or additional storage devices

Key specs

• Display: 5-inch color touchscreen
• Lines supported: Up to 24 SIP lines
• Audio technology: Poly HD Voice, Acoustic Clarity, Acoustic Fence, NoiseBlockAI
• Bluetooth version: 4.2
• Ethernet ports: Dual Gigabit with PoE support
• USB ports: USB A and USB C

Connectivity and compatibility

This phone integrates seamlessly into most VoIP platforms thanks to its open SIP standards. Dual Gigabit Ethernet ports support high-speed network connections and Power over Ethernet, reducing cable clutter and simplifying installation. Bluetooth 4.2 allows wireless headset pairing, while USB A and USB C ports offer additional options for wired headsets or external storage, catering to diverse user preferences.

Performance and reliability

Poly’s advanced audio technologies ensure conversations remain clear and natural, even in noisy environments. Full duplex sound allows both parties to speak simultaneously without audio clipping, while noise reduction features filter out distractions. The robust build and enterprise-grade components make this phone a dependable choice for demanding office settings and remote workstations alike.

Ideal uses and environments

The Poly CCX 500 fits well in busy reception areas, sales teams, executive offices, and home offices that require professional voice clarity. Its ability to handle multiple lines and reduce ambient noise makes it a strong option for open-plan offices and shared workspaces. Users who need flexible headset options and reliable network connectivity will find this phone meets their needs effectively.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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