Poly 84C14AA#ABA

Overview

The Poly 84C14AA#ABA is a business media desk phone designed for modern SIP-based communication environments. Featuring a 5-inch color touchscreen, it provides quick and intuitive access to contacts, call controls, and settings, helping users manage calls efficiently throughout a busy workday. With support for up to 24 SIP lines, this phone is well suited for roles that handle high call volumes such as customer support, sales, and executive assistance.

Audio clarity is a priority, with Poly HD Voice delivering rich, wideband sound, while Acoustic Fence and Acoustic Clarity technologies minimize background noise and echo. Dual Gigabit Ethernet ports ensure fast data and voice transmission and support Power over Ethernet (PoE), with an included power adapter for locations without PoE availability.

Key features

• 5-inch color LCD touchscreen that simplifies call navigation and settings management
• Poly HD Voice technology for clear and natural speech reproduction
• Acoustic Fence technology reduces surrounding noise to keep conversations focused
• Supports up to 24 SIP lines to handle multiple simultaneous calls in busy environments
• Dual Gigabit Ethernet ports provide fast network connectivity and support power passthrough
• USB-A port compatible with wired or wireless headset adapters and storage devices
• Electronic hook switch compatibility allows wireless headset control without leaving your seat
• Optional wall-mount kit available to save desk space and position the phone conveniently
• Includes external power adapter for use in setups without Power over Ethernet

Key specs

• Display: 5-inch color LCD touchscreen
• Audio: Poly HD Voice with Acoustic Fence and Acoustic Clarity technologies
• SIP lines: Supports up to 24 simultaneous lines
• Network: Dual Gigabit Ethernet ports with PoE passthrough support
• Connectivity: USB-A port for headsets and storage peripherals
• Power: External power adapter included for non-PoE environments

Connectivity and compatibility

This phone integrates seamlessly into SIP-based VoIP networks, making it a strong choice for businesses using open SIP protocols. The dual Gigabit Ethernet ports allow for both voice and data traffic, supporting efficient network management and power delivery through PoE when available. The USB-A port expands compatibility with a range of wired and wireless headsets, enhancing user comfort and flexibility.

Ideal uses and environments

The Poly 84C14AA#ABA fits well in shared offices, reception areas, and home workspaces where clear communication and efficient call handling are essential. Its ability to manage up to 24 SIP lines makes it suitable for busy call centers, sales teams, and executive assistants who require reliable, high-quality voice communication. The optional wall-mount kit also makes it practical for environments with limited desk space.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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