Poly 849A8AA#ABA

Overview

The Poly 849A8AA#ABA is a business media phone designed to streamline communication and collaboration in professional environments. Featuring a 7-inch color touchscreen, it offers an intuitive interface for managing calls, contacts, and meetings efficiently. Certified for Microsoft Teams, this phone integrates seamlessly with the platform, making it easier to join meetings and stay connected throughout the workday.

Audio quality is enhanced with Poly HD Voice and Acoustic Fence technology, which deliver clear and natural sound while reducing background noise. Wireless connectivity options like Bluetooth and Wi-Fi add flexibility, allowing users to connect headsets and networks without cables. Power over Ethernet (PoE) support simplifies installation and reduces clutter, making it a practical choice for modern offices and remote work setups.

Key features

• 7-inch color multi-touch LCD that simplifies navigation and call management
• Poly HD Voice and Acoustic Fence technology to ensure clear conversations by minimizing ambient noise
• Bluetooth and Wi-Fi connectivity for wireless headset pairing and network access
• Certified for Microsoft Teams, providing seamless integration and one-touch meeting access
• Ergonomic design that supports comfortable use during long calls and easy access to key functions
• Compatibility with multiple Poly headset options to customize audio experience
• Power over Ethernet (PoE) support for easy, clutter-free installation and power delivery
• IT-friendly provisioning and management tools that simplify deployment and maintenance across organizations

Key specs

• Display: 7-inch color multi-touch LCD
• Audio technology: Poly HD Voice, Acoustic Fence
• Connectivity: Bluetooth, Wi-Fi, Power over Ethernet (PoE)
• Platform certification: Microsoft Teams
• Headset support: Multiple Poly headset options

Connectivity and compatibility

This phone supports both Bluetooth and Wi-Fi, allowing users to connect wirelessly to headsets and networks, which enhances mobility and reduces cable clutter. Its certification for Microsoft Teams ensures full compatibility with the collaboration platform, enabling smooth access to calls and meetings. PoE support means it can be powered and connected through a single Ethernet cable, simplifying office setups and reducing the need for additional power adapters.

Installation and setup

Designed with IT teams in mind, the Poly 849A8AA#ABA offers straightforward provisioning and management tools that make large-scale deployment efficient. Power over Ethernet support reduces installation complexity by combining power and data in one cable, which helps keep workspaces tidy and reduces setup time. The ergonomic design also ensures that users can quickly adapt to the phone’s interface and features without a steep learning curve.

Ideal uses and environments

This business media phone fits well in modern office environments, remote workstations, and any setting where Microsoft Teams is the primary communication platform. Its clear audio and noise reduction features make it suitable for busy offices where background noise can be a distraction. The wireless connectivity options and ergonomic design also support users who need flexibility and comfort during extended calls or meetings.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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