Poly 849A1AA#AC3

Overview

The Poly 849A1AA#AC3 is a business media phone designed to provide clear and reliable communication for professionals. It features a 5-inch multi-touch LCD touchscreen that simplifies navigation through contacts, calls, and meetings. With advanced audio technologies like Poly HD Voice and Acoustic Clarity, it delivers natural sound quality, while Acoustic Fence technology minimizes background noise to keep conversations focused. This corded phone supports Power over Ethernet and includes dual network ports, making it easy to deploy in various office environments.

Key features

• 5-inch multi-touch LCD touchscreen for intuitive and efficient call management
• Poly HD Voice and Acoustic Clarity technologies ensure clear and natural audio during calls
• Acoustic Fence technology reduces distracting background noise in busy workspaces
• Supports Power over Ethernet (PoE) for streamlined installation without extra power adapters
• Dual RJ-45 network ports allow flexible connectivity and network management
• Optional wall mount kit provides versatile placement options to fit different office layouts
• Includes handset and CAT-5E cable for quick and straightforward setup
• Complies with China RoHS 2 standards, reflecting environmental responsibility

Key specs

• Display: 5-inch multi-touch LCD touchscreen
• Audio technologies: Poly HD Voice, Acoustic Clarity, Acoustic Fence
• Network ports: 2 x RJ-45
• Power: Supports Power over Ethernet (PoE)
• Included accessories: Handset, CAT-5E cable
• Compliance: China RoHS 2

Connectivity and compatibility

This phone is designed to integrate smoothly into professional networks with its dual RJ-45 ports, allowing connection to both the phone system and a local area network. Power over Ethernet support reduces cable clutter and simplifies installation, making it suitable for offices that prioritize clean setups and efficient network management. The corded design ensures stable and consistent communication without relying on wireless signals.

Ideal uses and environments

The Poly 849A1AA#AC3 fits well in home offices, corporate desks, and shared workspaces where clear and reliable voice communication is essential. Its noise reduction features make it particularly useful in busy or open-plan offices where background sounds can interfere with calls. IT teams will appreciate the ease of provisioning and management, making it a practical choice for businesses seeking straightforward deployment and maintenance.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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