Poly 848Z7AA#AC3

Overview

The Poly 848Z7AA#AC3 is a CCX 350 business media phone designed specifically for Microsoft Teams users who need a reliable and straightforward way to make calls, join meetings, and collaborate without relying on a computer. It features a 2.8 inch color display that clearly shows caller information and Teams notifications, combined with a traditional dial pad and handset for users who prefer tactile controls. This phone delivers HD audio with full duplex capability, ensuring conversations flow naturally and clearly.

Key features

• 2.8 inch color LCD paired with a familiar dial pad for intuitive navigation and quick access to functions
• HD audio with full duplex support and Poly Acoustic Clarity technology for natural, clear conversations
• Acoustic Fence and NoiseBlockAI work together to minimize background noise and distractions during calls
• Dedicated Microsoft Teams button enables one-touch access to meetings and calls, streamlining communication
• USB-C port supports wired headsets and media storage devices, enhancing flexibility for private or extended calls
• Gigabit Ethernet passthrough combined with Power over Ethernet simplifies installation by using a single cable for power and network
• Hearing aid compatibility ensures accessibility for users with hearing devices
• Adjustable two-position desk stand and optional wall mount kit provide versatile placement options to fit various workspaces

Key specs

• Display: 2.8 inch color LCD
• Audio: HD full duplex with Poly Acoustic Clarity
• Connectivity: Gigabit Ethernet with passthrough and Power over Ethernet support
• Ports: USB-C for headset and media storage
• Compatibility: Microsoft Teams optimized
• Physical design: Desk stand with two adjustable angles, optional wall mount
• Accessibility: Hearing aid compatible

Connectivity and compatibility

This phone integrates seamlessly into Microsoft Teams environments, providing a dedicated button for quick meeting and call access. The USB-C port allows connection of wired headsets for private conversations or media storage devices for added functionality. Gigabit Ethernet with passthrough and Power over Ethernet support means it can be easily connected and powered through a single cable, reducing clutter and simplifying setup in office or home workspaces.

Ideal uses and environments

The Poly CCX 350 fits well in small offices, home workspaces, and hot-desking stations where Microsoft Teams is the primary communication platform. Its durable build and clear audio make it a strong choice for reception areas, customer support desks, and remote workers who require professional-grade call quality. The adjustable stand and optional wall mount help it adapt to different desk setups and space constraints.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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