Poly 82Z84AA

Overview

The Poly 82Z84AA is a business media desk phone designed specifically for Microsoft Teams users, offering a seamless tap-to-join experience and clear, professional audio quality. Featuring a 7-inch color touchscreen with a 1024 × 600 resolution, it displays meetings, contacts, and call controls at a glance. The dedicated Teams button allows quick access to conversations without needing to use a laptop, making it a practical choice for busy office environments and remote workspaces alike.

Key features

• 7-inch color touchscreen that simplifies navigation and provides clear visual access to calls and meetings
• Poly HD Voice technology ensures lifelike audio, capturing every detail of the caller’s speech for better communication
• Poly Acoustic Fence and NoiseBlockAI work together to minimize background noise, keeping calls focused and clear even in noisy settings
• Integrated Wi-Fi 4 (802.11n) and Bluetooth 4.2 enable wireless connectivity for flexible placement and easy pairing with headsets
• Dual Gigabit Ethernet ports with Power over Ethernet support deliver fast, reliable network connections and power through a single cable
• Supports up to 24 lines or SIP registrations, making it suitable for receptionists, team leads, and executives managing multiple calls
• USB-A and USB-C ports allow connection of headsets or storage devices for call logs and recordings
• Hearing aid compatibility and TTY adapter support ensure accessibility for users with hearing impairments
• Compact and ergonomic design with an optional wall mount to fit various office layouts and user preferences

Key specs

• Display: 7-inch color touchscreen, 1024 × 600 resolution
• Wireless connectivity: Wi-Fi 4 (802.11n), Bluetooth 4.2
• Network ports: Dual Gigabit Ethernet with Power over Ethernet
• USB ports: One USB-A and one USB-C
• Lines supported: Up to 24 lines or SIP registrations
• Audio technology: Poly HD Voice, Acoustic Fence, NoiseBlockAI
• Accessibility: Hearing aid compatible, TTY adapter support

Connectivity and compatibility

This phone offers versatile connectivity options to fit modern office setups. The integrated Wi-Fi 4 allows for wireless network access, reducing cable clutter in shared or hot-desking environments. Bluetooth 4.2 enables quick pairing with wireless headsets, enhancing mobility during calls. Dual Gigabit Ethernet ports support Power over Ethernet, simplifying installation by combining power and data in one cable. USB-A and USB-C ports provide additional flexibility for connecting headsets or transferring call data via storage devices.

Ideal uses and environments

The Poly 82Z84AA is well suited to busy office environments, reception areas, and remote workspaces where Microsoft Teams is the primary communication platform. Its ability to handle up to 24 lines makes it a strong choice for users who manage multiple calls simultaneously, such as team leads and executives. The noise reduction features and hearing aid compatibility also make it a practical option for open offices and users with accessibility needs. Its compact design and optional wall mount allow it to fit comfortably in a variety of workspace layouts.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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