Poly 82M94AA

Overview

The Poly 82M94AA is a desktop IP phone designed for professionals who manage a high volume of calls and require clear, natural voice quality. Featuring a bright five inch color display with 800 x 480 resolution, it makes caller information and menu navigation easy to read even in busy environments. This phone is well suited for open offices, reception areas, and home workspaces where background noise can be a challenge.

Equipped with Poly HD Voice technology alongside Acoustic Fence and NoiseBlockAI, it effectively reduces distracting sounds on both ends of the call. Whether using the handset, speakerphone, or headset, conversations come through with clarity that supports productive and natural communication.

Key features

• Five inch color display that clearly shows menus, contacts, and caller details for quick access
• Supports up to 48 SIP lines through 12 line keys and multiple pages, ideal for busy call environments
• Poly HD Voice combined with Acoustic Fence and NoiseBlockAI minimizes background noise for clearer conversations
• Two Gigabit Ethernet ports with Power over Ethernet simplify wiring by delivering data and power over a single cable
• Expandable with up to two modules, each providing 66 programmable contacts to keep important numbers within reach
• USB-C and RJ9 ports offer flexible options for wired or wireless headsets and accessories
• Microban antimicrobial protection integrated into the phone’s surfaces helps maintain cleanliness over time
• Compatibility with hearing aids and TTY adapters ensures accessibility for users with specific needs
• Can be powered via PoE or an optional AC adapter, fitting easily into various office or home setups

Key specs

• Display: 5-inch color screen with 800 x 480 resolution
• SIP lines: Supports up to 48 lines
• Expansion modules: Supports up to 2 modules, each with 66 programmable contacts
• Ethernet ports: 2 Gigabit Ethernet with Power over Ethernet (PoE)
• Audio ports: USB-C and RJ9 headset jacks
• Voice technology: Poly HD Voice, Acoustic Fence, NoiseBlockAI
• Accessibility: Hearing aid compatible and TTY adapter support
• Power options: PoE or optional AC adapter

Connectivity and compatibility

This phone offers versatile connectivity options to fit into diverse office environments. The dual Gigabit Ethernet ports with PoE reduce cable clutter by combining network and power delivery. USB-C and RJ9 ports provide compatibility with a wide range of headsets, whether wired or wireless, allowing users to choose the most comfortable and effective audio setup. Its support for hearing aids and TTY adapters ensures it meets accessibility requirements for all users.

Ideal uses and environments

The Poly 82M94AA is a strong choice for receptionists, executive assistants, and call center agents who need to manage many contacts and calls efficiently. Its noise reduction features make it suitable for open office layouts and busy reception areas where background noise can interfere with communication. It also fits well in home office setups, offering flexible power options and easy integration with existing network infrastructure.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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