Poly 82M93AA

Overview

The Poly 82M93AA is an IP desk phone designed to provide clear and efficient communication in professional environments. It features a bright 3.5-inch color display with illuminated keys, supporting up to 32 lines through eight dedicated keys and four context-sensitive soft keys. A secondary display offers quick access to 12 additional speed-dial contacts, making it easier to stay connected without navigating complex menus.

Equipped with advanced audio technologies such as Poly HD Voice, Acoustic Fence, Acoustic Clarity, and NoiseBlockAI, this phone delivers crystal-clear calls by minimizing background noise and focusing on the speaker’s voice. Connectivity is streamlined with Gigabit Ethernet PoE ports that combine power and data in a single cable, while a USB-C port supports headsets and storage devices. Its antimicrobial protection and accessibility features make it suitable for shared workspaces and diverse user needs.

Key features

• 3.5-inch color display with illuminated keys that simplify navigation and improve visibility in various lighting conditions
• Support for up to 32 lines using eight dedicated keys and four context-sensitive soft keys to manage multiple calls efficiently
• Secondary speed-dial display providing quick access to 12 additional contacts, reducing call setup time
• Poly HD Voice technology combined with Acoustic Fence, Acoustic Clarity, and NoiseBlockAI to ensure clear audio by reducing background noise and echo
• Gigabit Ethernet PoE ports that deliver both power and data through a single cable, minimizing desk clutter and installation complexity
• USB-C port and RJ9 headset jack for flexible connectivity with headsets and external storage devices
• Hearing aid compatibility and adjustable screen settings to accommodate users with different accessibility needs
• Antimicrobial protection on the device surface to maintain hygiene in shared or high-traffic environments
• Optional wall-mountable design allowing flexible installation to fit various workspace layouts

Key specs

• Display: 3.5-inch color screen with illuminated keys
• Lines supported: Up to 32 lines with 8 dedicated keys and 4 soft keys
• Speed dial: Secondary display for 12 additional contacts
• Audio technologies: Poly HD Voice, Acoustic Fence, Acoustic Clarity, NoiseBlockAI
• Connectivity: Gigabit Ethernet PoE ports, USB-C port, RJ9 headset jack
• Accessibility: Hearing aid compatibility, adjustable screen settings
• Durability: Antimicrobial protection on device surfaces
• Mounting options: Desk or optional wall mount

Connectivity and compatibility

This phone integrates seamlessly into modern office networks with its Gigabit Ethernet PoE ports, which simplify wiring by combining power and data transmission. The USB-C port expands functionality by supporting headsets and storage devices, while the RJ9 jack offers compatibility with a wide range of traditional headsets. Electronic Hook Switch adapter support further enhances headset convenience, making it a versatile choice for various communication setups.

Ideal uses and environments

The Poly 82M93AA fits well in busy office environments, shared workspaces, and home offices where clear communication and ease of use are essential. Its antimicrobial surface and accessibility features make it suitable for settings with multiple users or those requiring hearing aid support. Flexible installation options, including wall mounting, allow it to adapt to different workspace configurations, making it a strong choice for organizations seeking reliable and hygienic desk phone solutions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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