Poly 82M90AA

Overview

The Poly 82M90AA is an IP desk phone designed to provide clear and reliable communication for busy office environments and home workspaces. It features a bright 3.5-inch color display with a resolution of 320 x 240, making call navigation and settings easy to manage. Supporting up to 32 lines through eight physical keys and four soft keys, this phone offers flexible call handling tailored to professional workflows.

A secondary display with six speed-dial keys allows quick access to 12 important contacts, streamlining communication without navigating complex menus. The phone’s sound quality benefits from Poly’s HD Voice technology combined with Acoustic Clarity, Acoustic Fence, and NoiseBlockAI, which reduce background noise and deliver natural, distraction-free conversations.

Key features

• 3.5-inch color display that simplifies call management and settings navigation
• Support for up to 32 lines with physical and soft keys for versatile call control
• Secondary display with six speed-dial keys providing fast access to 12 contacts
• Advanced audio technologies that minimize background noise and enhance voice clarity
• Built-in Wi-Fi 4 and Bluetooth 5.0 for wireless headset use and network connectivity
• Gigabit Ethernet port with Power over Ethernet support to reduce cable clutter and simplify installation
• USB-C 2.0 port and RJ9 headset jack for compatibility with a wide range of accessories
• Hearing aid-compatible handset and ADA-compliant features to support accessibility needs
• Microban antimicrobial protection on the handset to help maintain hygiene in shared spaces

Key specs

• Display: 3.5-inch color screen with 320 x 240 resolution
• Lines supported: Up to 32 lines
• Physical keys: 8 line keys
• Soft keys: 4 adaptable soft keys
• Speed-dial keys: 6 keys on secondary display, supporting 12 contacts
• Wireless connectivity: Wi-Fi 4 (802.11n), Bluetooth 5.0
• Ethernet: Gigabit Ethernet with Power over Ethernet (PoE) support and passthrough
• Ports: USB-C 2.0, RJ9 headset jack
• Audio features: Poly HD Voice, Acoustic Clarity, Acoustic Fence, NoiseBlockAI
• Handset: Hearing aid compatible with Microban antimicrobial protection

Connectivity and compatibility

This phone offers multiple connectivity options to fit various office setups. The built-in Wi-Fi 4 and Bluetooth 5.0 enable wireless headset use and network access without additional cables, which is ideal for flexible workspaces or areas where wiring is limited. For wired connections, the Gigabit Ethernet port supports Power over Ethernet, combining power and data in a single cable to simplify installation and reduce clutter.

• Wi-Fi 4 (802.11n) for reliable wireless network access
• Bluetooth 5.0 for connecting wireless headsets and accessories
• Gigabit Ethernet with PoE to power the device and provide fast network connectivity
• USB-C 2.0 port for accessory compatibility and potential future expansion
• RJ9 headset jack for traditional wired headsets

Ideal uses and environments

The Poly 82M90AA fits well in busy call centers, professional offices, and home workspaces where clear communication and efficient call management are essential. Its support for multiple lines and speed-dial keys helps users handle high call volumes and stay connected to key contacts quickly. The antimicrobial handset and hearing aid compatibility make it a practical choice for shared environments and users with accessibility needs.

This phone is a strong choice for professionals who require flexible connectivity options, including wireless headsets and PoE setups, and who value audio clarity in noisy environments. It works well in spaces where hygiene and accessibility are priorities, ensuring reliable communication throughout the workday.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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