Poly 82M89AA

Overview

The Poly 82M89AA is an IP desk phone designed to provide clear and reliable communication for small office environments. It features a 3.5-inch color display with illuminated keys, allowing easy management of up to 32 SIP lines through eight dedicated line keys. Whether using the handset, speakerphone, or headset, its Poly HD Voice technology combined with Acoustic Clarity and NoiseBlockAI ensures conversations sound natural and free from distracting background noise.

Connectivity options include built-in Wi-Fi 4 and Bluetooth 5.0 for wireless use, as well as a Gigabit Ethernet port with Power over Ethernet (PoE) support for a streamlined wired setup. The adjustable bracket allows flexible placement on a desk or wall, adapting to various workspace layouts. Antimicrobial protection on the device surface helps maintain hygiene in shared office spaces, while hearing aid compatibility and a TTY adapter support accessibility needs.

Key features

• 3.5-inch color display with illuminated keys for easy navigation and call management
• Supports up to 32 SIP lines with eight dedicated line keys to handle multiple calls efficiently
• Poly HD Voice technology delivers lifelike audio quality for clear conversations
• Acoustic Fence and NoiseBlockAI technologies reduce background noise for distraction-free calls
• Built-in Wi-Fi 4 and Bluetooth 5.0 provide flexible wireless connectivity options
• Gigabit Ethernet port with PoE support simplifies installation by combining data and power in one cable
• Adjustable bracket allows comfortable desk placement or wall mounting to fit your workspace
• USB-C port supports headsets and storage devices, enhancing daily usability
• Antimicrobial protection reduces bacterial growth on the phone’s surface, promoting hygiene
• Hearing aid compatibility and TTY adapter support ensure accessibility for users with hearing impairments

Key specs

• Display: 3.5-inch color screen with illuminated keys
• Lines supported: Up to 32 SIP lines
• Line keys: 8 dedicated keys
• Wireless connectivity: Wi-Fi 4 (802.11n), Bluetooth 5.0
• Wired connectivity: Gigabit Ethernet with Power over Ethernet (PoE) support
• Audio technology: Poly HD Voice, Acoustic Fence, NoiseBlockAI
• Ports: USB-C for headsets and storage devices
• Accessibility: Hearing aid compatibility, TTY adapter support
• Mounting options: Adjustable bracket for desk or wall installation

Connectivity and compatibility

This phone offers versatile connectivity to fit various office setups. The built-in Wi-Fi 4 and Bluetooth 5.0 enable wireless connections for headsets or network access without cables. For more stable and power-efficient setups, the Gigabit Ethernet port supports Power over Ethernet, reducing cable clutter by delivering both data and power through a single connection. The USB-C port adds flexibility by supporting compatible headsets and external storage devices, making it easier to integrate with your existing peripherals.

Ideal uses and environments

The Poly 82M89AA is well suited to small office environments where clear, reliable communication is essential. Its support for multiple SIP lines and advanced noise reduction features make it a strong choice for professionals managing several calls or working in shared spaces. The antimicrobial surface and accessibility features also make it a practical option for offices prioritizing hygiene and inclusivity. Whether placed on a desk or mounted on a wall, this phone adapts to different workspace layouts and user preferences.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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