Poly 82M88AA

Overview

The Poly 82M88AA is an IP desk phone designed to deliver clear and reliable business communication with ease of use. Featuring a 3.5 inch color display, it presents calls, contacts, and features in a simple layout that minimizes navigation time. Supporting up to 32 SIP lines, this phone is well suited for users managing heavy call volumes, while Poly HD Voice technology ensures conversations sound natural and detailed.

Equipped with Acoustic Fence and NoiseBlockAI, the phone effectively reduces background noise such as HVAC sounds and keyboard clicks, allowing both parties to focus on the conversation. Connectivity is streamlined through a Gigabit Ethernet port with Power over Ethernet (PoE), reducing cable clutter by combining data and power in one connection. Additional options include built-in Bluetooth 5.0 for wireless headsets, a USB-C port, and an RJ9 jack for wired accessories or call recording devices.

Key features

• 3.5 inch color display with intuitive navigation that simplifies access to calls and contacts
• Support for up to 32 SIP lines, enabling flexible call management for busy users
• Poly HD Voice technology that delivers lifelike audio quality for clearer conversations
• Acoustic Fence and NoiseBlockAI technologies that reduce background noise and distractions
• Built-in Bluetooth 5.0 for quick and reliable pairing with wireless headsets
• USB-C port and RJ9 jack provide versatile options for wired accessories and call recording
• Gigabit Ethernet with Power over Ethernet simplifies installation and keeps the workspace tidy
• Adjustable bracket allows for comfortable desk viewing or wall mounting to save space
• Microban antimicrobial protection on the housing helps maintain hygiene in shared environments

Key specs

• Display: 3.5 inch color screen
• SIP lines supported: up to 32
• Bluetooth: version 5.0 built-in
• Ethernet: Gigabit with Power over Ethernet (PoE)
• Ports: USB-C, RJ9 headset jack
• Audio technology: Poly HD Voice, Acoustic Fence, NoiseBlockAI
• Mounting options: adjustable desk bracket, wall mountable
• Antimicrobial protection: Microban-treated housing

Connectivity and compatibility

This phone offers multiple connectivity options to fit various office setups. The Gigabit Ethernet port supports PoE, which reduces cable clutter by delivering both power and data through a single cable. Bluetooth 5.0 enables seamless pairing with wireless headsets, enhancing mobility and comfort during calls. For users who prefer wired accessories or need call recording capabilities, the USB-C port and RJ9 jack provide flexible support.

• Gigabit Ethernet with PoE for streamlined network and power connection
• Bluetooth 5.0 for wireless headset compatibility
• USB-C port for wired accessories and charging
• RJ9 headset jack for traditional wired headsets or call recording devices

Installation and setup

The Edge E320 is designed for easy installation and flexible placement. Its adjustable bracket allows users to set the phone at a comfortable viewing angle on a desk or mount it on a wall to save valuable counter space. The PoE support means you only need one cable for both power and network, simplifying setup and reducing clutter. This makes it a practical choice for offices, reception areas, or shared workstations.

Ideal uses and environments

This IP desk phone fits well in small to medium-sized offices, home workspaces, and hot desking environments where multiple users share equipment. Its noise reduction features and HD audio make it a strong choice for busy professionals who need clear communication despite background distractions. The antimicrobial housing adds an extra layer of hygiene, which is especially valuable in reception areas or shared desks.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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