Poly 2200-87855-001

Overview

The Poly 2200-87855-001 is a VoIP phone designed to support busy work environments where managing multiple calls efficiently is essential. It features a 5-inch color LCD display with 800 x 480 resolution, making it easy to navigate calls and contacts. Supporting up to 48 lines, this phone keeps you connected across various extensions or departments without missing important communications.

Equipped with advanced audio technologies such as Poly HD Voice, NoiseBlockAI, and Acoustic Fence, it delivers clear sound by minimizing background noise and distractions. Its dual Gigabit Ethernet ports with Power over Ethernet support ensure reliable network performance and simplified wiring. The phone also offers USB-C and RJ-9 headset connectivity, providing flexibility in call management.

Key features

• 5-inch color LCD display that simplifies call navigation and contact management
• Support for up to 48 lines to handle multiple calls and extensions simultaneously
• Poly HD Voice, NoiseBlockAI, and Acoustic Fence technologies that enhance call clarity by reducing background noise
• Dual Gigabit Ethernet ports with Power over Ethernet for stable network connectivity and easier installation
• USB-C and RJ-9 headset ports offering versatile options for audio accessories
• Built-in antimicrobial protection on handset and base to maintain hygiene in shared or high-traffic environments
• 3-way conference calling to facilitate quick and effective team collaboration
• Wall-mountable and table-top placement options to fit different office layouts
• ENERGY STAR certification ensuring energy-efficient operation and lower running costs
• Limited 1-year warranty providing reliable support and peace of mind

Key specs

• Display: 5-inch color LCD, 800 x 480 resolution
• Lines supported: Up to 48
• Ethernet: Dual Gigabit ports with Power over Ethernet (PoE) support
• Audio technologies: Poly HD Voice, NoiseBlockAI, Acoustic Fence
• Headset connectivity: USB-C and RJ-9 ports
• Mounting options: Wall-mountable or table-top placement
• Certification: ENERGY STAR certified
• Warranty: Limited 1-year

Connectivity and compatibility

This phone offers flexible connectivity options to fit various office setups. Dual Gigabit Ethernet ports with PoE support allow for seamless integration into existing network infrastructure while reducing cable clutter. The USB-C and RJ-9 headset ports provide compatibility with a wide range of headsets, enabling users to choose their preferred audio accessories for comfort and clarity.

Ideal uses and environments

The Poly 2200-87855-001 is well suited to high-volume call centers, busy office environments, and professional settings where clear communication and efficient call management are critical. Its antimicrobial surfaces make it a strong choice for shared workspaces or healthcare offices where hygiene is a priority. The phone’s ability to handle multiple lines and support conference calls also makes it a practical tool for teams that need to collaborate quickly and effectively.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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