Poly 2200-87000-025

Overview

The Poly 2200-87000-025 is an Edge E320 IP desk phone designed to provide clear and flexible communication for knowledge workers, receptionists, and contact center agents. It features a 3.5-inch IPS LCD color display with 320 x 240 resolution that presents call information and status alerts with sharp detail. The phone supports up to eight physical line keys with 32 programmable assignments, making it easy to manage multiple extensions and shared lines without navigating complex menus.

Equipped with full duplex audio and HD Voice, this phone ensures conversations are clear and natural. Advanced noise reduction technologies like Acoustic Fence and NoiseBlockAI minimize background distractions, so callers hear only the speaker. Wireless connectivity through Bluetooth 5.0 and Wi-Fi adds flexibility for headset use and network access, while dual Gigabit Ethernet ports with Power over Ethernet (PoE) simplify cabling and maintain high bandwidth.

Key features

• Eight line keys supporting up to 32 programmable assignments for efficient call management
• 3.5-inch IPS LCD color display that delivers clear call details and easy navigation
• Integrated Bluetooth 5.0 and Wi-Fi for wireless headset pairing and network flexibility
• Acoustic Fence and NoiseBlockAI technologies that reduce background noise during calls
• Microban antimicrobial treatment on handset and console to help reduce bacteria growth
• Two Gigabit Ethernet ports with PoE support for streamlined wiring and reliable connectivity
• Compatibility with USB C, RJ9, Bluetooth, and Electronic Hook Switch (EHS) headsets
• Accessibility features including text-to-speech prompts and adjustable color themes for users with vision challenges
• Support for a wide range of audio codecs such as G.711, G.722, G.722.1, G.729ab, iLBC, and Opus to ensure consistent voice quality
• Full duplex speakerphone and handset that deliver HD Voice for natural conversations

Key specs

• Display: 3.5-inch IPS LCD color screen with 320 x 240 resolution
• Line keys: 8 physical keys with up to 32 programmable assignments
• Audio: Full duplex HD Voice with Acoustic Fence and NoiseBlockAI
• Wireless: Bluetooth 5.0 and Wi-Fi integrated
• Ethernet: Two Gigabit ports with Power over Ethernet (PoE) support
• Headset ports: USB C, RJ9, Bluetooth, and EHS compatibility
• Audio codecs supported: G.711, G.722, G.722.1, G.729ab, iLBC, Opus
• Antimicrobial protection: Microban treatment on handset and console

Connectivity and compatibility

This phone offers versatile connectivity options to fit various office setups. The two Gigabit Ethernet ports allow simultaneous connection of the phone and a computer, reducing cable clutter. Wireless freedom is provided through Bluetooth 5.0 for headset pairing and Wi-Fi for network access, which is especially useful in hot desking or flexible workspace environments. The RJ9 headset port and USB C connector support a wide range of wired and wireless headsets, while Electronic Hook Switch (EHS) compatibility enables remote headset control.

Ideal uses and environments

The Poly Edge E320 is well suited to busy office environments, including traditional cubicles, hybrid home offices, and contact center floors. Its noise reduction features help maintain call clarity in noisy surroundings, while the antimicrobial surfaces contribute to hygiene in shared spaces. The accessibility options make it a practical choice for inclusive workplaces. This phone fits well for users who need to handle multiple lines efficiently and require flexible headset and network options.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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