Poly 2200-49825-025

Overview

The Poly 2200-49825-025 is a VoIP desk phone designed to provide reliable, business-grade communication for busy office environments. It supports up to sixteen SIP lines and features a 2.8-inch monochrome LCD that clearly displays caller information and menu options. With Power over Ethernet (PoE) support, it simplifies installation by using a single cable for both power and data, reducing clutter and easing deployment.

This phone is well suited for reception areas, sales teams, customer support, and remote workstations that require efficient call handling and multiple line management. Its full duplex speakerphone ensures clear conversations, while compatibility with both RJ9 and 3.5 mm headsets offers flexible audio options.

Key features

• Supports up to 16 SIP lines, allowing users to manage multiple calls and extensions simultaneously
• Five-way conference call capability to facilitate group discussions without additional equipment
• 2.8-inch monochrome LCD with illuminated keys for easy navigation and quick access to frequently used functions
• Power over Ethernet (PoE) enables single-cable installation, reducing desk clutter and simplifying network setup
• Full duplex speakerphone delivers clear, natural conversations on both ends of the call
• Dual 10/100/1000 Ethernet ports allow a computer to share the network connection, saving switch ports and minimizing cabling
• Compatible with RJ9 and 3.5 mm headsets, providing flexible options for hands-free communication
• Supports SIP and SDP protocols for broad interoperability with VoIP systems
• ENERGY STAR qualified to help reduce power consumption and operating costs
• Includes a one-year warranty for added peace of mind

Key specs

• Lines supported: up to 16 SIP lines
• Display: 2.8-inch monochrome LCD
• Ethernet ports: dual 10/100/1000 Mbps
• Power: Power over Ethernet (PoE) enabled
• Audio: full duplex speakerphone, RJ9 and 3.5 mm headset jacks
• Conference calls: supports up to five-way conferencing
• Protocols: SIP and SDP
• Energy efficiency: ENERGY STAR qualified
• Warranty: one year

Connectivity and compatibility

The phone’s dual Gigabit Ethernet ports allow seamless integration into existing office networks, enabling both the phone and a connected computer to share a single network drop. This setup reduces the need for additional cabling and switch ports, which is especially useful in dense office environments. Compatibility with standard SIP and SDP protocols ensures it works smoothly with a wide range of VoIP service providers and PBX systems.

Users can connect either an RJ9 headset or a standard 3.5 mm headset, offering flexibility for different audio preferences and work styles. The full duplex speakerphone supports hands-free communication without sacrificing call clarity.

Ideal uses and environments

This VoIP phone fits well in professional settings where managing multiple lines and clear communication are essential. It is a strong choice for reception desks that handle high call volumes, sales floors requiring quick call transfers, customer support teams needing reliable conferencing, and remote workers who benefit from straightforward installation and headset compatibility. Its PoE capability and energy efficiency also make it suitable for offices aiming to reduce cable clutter and lower power consumption.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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