Poly 2200-49700-019

Overview

The Poly 2200-49700-019 is an entry-level business media phone designed to deliver clear and reliable voice communication in modern workspaces. It features a 3.5-inch main color touchscreen and a secondary 2.4-inch display, providing easy access to menus, contacts, and call status. With support for up to 32 lines through eight physical keys and software expansion, this phone suits professionals managing multiple calls in busy office or remote environments.

Audio quality is a key focus, with Poly HD Voice processing, wideband audio, and full duplex communication ensuring natural conversations. Advanced noise reduction technologies like Acoustic Fence and NoiseBlockAI help maintain call clarity even in noisy settings. The phone also supports Bluetooth and NFC for wireless headset connections and smartphone pairing, making it adaptable to hybrid work styles.

Key features

• Eight physical line keys expandable to 32 lines via software, enabling efficient call management for receptionists and executives
• Integrated Bluetooth and NFC for seamless pairing with wireless headsets and mobile devices
• Poly HD Voice processing combined with wideband audio support for clear and natural sound quality
• Acoustic Fence technology filters out background noise at the source, while NoiseBlockAI mutes incidental sounds between speech
• Full duplex communication allows both parties to speak and hear simultaneously without interruption
• Text-to-speech functionality enhances accessibility by providing audible prompts
• Antimicrobial surface treatment helps maintain hygiene in shared or high-traffic environments
• Dual color displays with adjustable brightness and contrast for easy navigation and quick access to call information
• Power over Ethernet (PoE) support keeps installation tidy, with an optional power adapter for flexible deployment
• SIP compatibility and support for popular voice codecs such as G.711 and Opus ensure broad interoperability with unified communications platforms

Key specs

• Main display: 3.5-inch color touchscreen
• Secondary display: 2.4-inch color screen for quick-access functions
• Line keys: 8 physical keys expandable to 32 lines via software
• Audio: Poly HD Voice processing, wideband audio, full duplex communication
• Noise reduction: Acoustic Fence and NoiseBlockAI technologies
• Connectivity: Integrated Bluetooth and NFC
• Power: Power over Ethernet (PoE) or optional power adapter
• Voice codecs supported: G.711, Opus
• Compatibility: SIP-based unified communications platforms
• Surface treatment: Antimicrobial coating

Connectivity and compatibility

This phone offers versatile connectivity options to fit various office setups. Bluetooth and NFC enable quick pairing with wireless headsets and smartphones, supporting hands-free communication and mobile integration. The device’s SIP compatibility and support for widely used voice codecs like G.711 and Opus make it easy to integrate into existing VoIP systems and unified communications platforms.

• Bluetooth for wireless headset and smartphone connections
• NFC for fast device pairing
• SIP protocol support for broad VoIP compatibility
• Voice codec support including G.711 and Opus for high-quality audio
• Power over Ethernet for streamlined cabling

Ideal uses and environments

The Poly 2200-49700-019 is well suited to professionals who need a dependable desk phone with advanced call handling in both office and remote work environments. It fits naturally in small to large business settings where multiple lines and clear audio are essential. Receptionists, executives, and support staff will benefit from its line expansion and noise reduction features, while hybrid workers can take advantage of wireless connectivity and flexible power options.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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