Panasonic AW-HE38HKPJ

Overview

The Panasonic AW-HE38HKPJ is a PTZ (pan-tilt-zoom) camera designed to deliver broadcast-quality video for environments such as meeting rooms, lecture halls, houses of worship, and live event venues. It features a 1/2.3-inch MOS sensor paired with a lens offering 22x optical zoom, allowing smooth transitions from wide shots to detailed close-ups. The camera supports up to 1080p video output via HDMI and IP streaming, making it versatile for both local monitoring and network-based production.

Its image quality remains consistent even in challenging lighting conditions thanks to High Dynamic Range (HDR) and Digital Noise Reduction (DNR). Night Mode enables monochrome video capture in near-total darkness, ensuring usable footage in low-light scenarios. The camera’s Power over Ethernet Plus (PoE+) capability simplifies installation by combining power, control, and video transmission over a single cable.

Key features

• 22x optical zoom with 30x Super Resolution extends your reach without sacrificing image clarity
• HDMI and IP outputs provide flexible options for local display and network streaming or recording
• High Dynamic Range mode balances bright and dark areas for more natural-looking video in mixed lighting
• Digital Noise Reduction reduces graininess in low-light scenes to maintain clean images
• Freeze During Preset function holds the previous frame during camera repositioning for smooth, professional transitions
• Monochrome Night Mode captures clear video even when lighting drops to near total darkness
• Power over Ethernet Plus support allows a single Ethernet cable to deliver power, control signals, and video, simplifying ceiling or wall installations
• Stores up to 100 preset camera positions for quick and precise angle changes during live production
• Optional NDI/HX license enables direct integration with network-based production systems for streamlined workflows

Key specs

• Sensor: 1/2.3-inch MOS
• Optical zoom: 22x
• Super Resolution zoom: 30x
• Video output: HDMI and IP streaming up to 1080p
• Power delivery: Power over Ethernet Plus (PoE+)
• Preset positions: Up to 100
• Night Mode: Monochrome video capture in low light

Connectivity and compatibility

The camera supports HDMI output for direct connection to monitors or switchers, as well as IP streaming for integration into networked video systems. PoE+ capability means power, control, and video signals travel over a single Ethernet cable, reducing cable clutter and installation complexity. An optional NDI/HX upgrade allows the camera to feed video directly into compatible network production environments, making it a flexible choice for modern AV setups.

Performance and reliability

With features like High Dynamic Range and Digital Noise Reduction, the camera maintains image quality across a variety of lighting conditions, from brightly lit stages to dimly lit rooms. The Freeze During Preset function ensures that angle changes happen smoothly without distracting motion, which is essential for professional live broadcasts or recordings. Its robust design and versatile control options make it dependable for continuous use in demanding environments.

Ideal uses and environments

This PTZ camera fits well in corporate boardrooms requiring discreet automated video capture, educational settings where multiple presenters need to be tracked, houses of worship streaming services, and live event venues that demand flexible camera angles without a full production crew. Its combination of zoom range, image quality, and network integration makes it a strong choice for teams looking to enhance their video production capabilities with minimal setup complexity.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more