Jabra 2399-829-189

Overview

The Jabra 2399-829-189 is a USB Type-C headset designed for professionals who spend long hours on calls and need reliable audio clarity and comfort. Featuring dual earcups and an adjustable headband, it helps users stay focused by reducing background distractions. The headset incorporates HD voice technology and a noise-canceling microphone to ensure clear communication even in busy office environments.

Key features

• Dual ear design that helps block out ambient noise and maintain concentration during calls
• Noise-canceling microphone that filters background sounds for clearer speech transmission
• HD voice technology delivering natural and lifelike audio quality on both ends of the call
• Reinforced cord built to withstand daily wear and accidental tugs in high-traffic workspaces
• Boom arm capable of rotating 360 degrees, allowing precise microphone positioning and easy stowing
• Lightweight frame weighing just 4.1 ounces to reduce fatigue during extended use
• Adjustable headband and pivoting ear cushions for a personalized and comfortable fit
• Inline controls on the cable for quick access to volume adjustment, mute, and call handling without interrupting workflow
• USB Type-C connection ensures compatibility with modern laptops and devices for seamless integration
• Works smoothly with popular collaboration platforms including Microsoft Teams, Cisco, and Avaya

Key specs

• Connection type: USB Type-C
• Weight: 4.1 ounces
• Microphone: Noise-canceling with 360-degree boom arm rotation
• Audio technology: HD voice
• Headset design: Dual earcups with adjustable headband and pivoting cushions

Connectivity and compatibility

This headset connects via USB Type-C, making it ideal for use with the latest laptops and devices that support this standard. It is compatible with a wide range of softphones and collaboration platforms, including Microsoft Teams, Cisco, and Avaya, allowing users to switch between workstations or devices without hassle.

Comfort and durability for long shifts

The lightweight design and adjustable features ensure comfort throughout extended periods of use, while the reinforced cord and robust boom arm provide durability in demanding environments such as contact centers or busy offices. These qualities make it a dependable choice for professionals who rely on clear communication during long workdays.

Ideal uses and environments

This headset is well suited to contact center agents, remote workers, and professionals conducting webinars or virtual meetings. Its noise-canceling capabilities and dual ear design help maintain focus in noisy surroundings, while the inline controls and USB Type-C connection support efficient call management in modern office setups.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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