Jabra 2399-823-109

Overview

The Jabra 2399-823-109 is a BIZ 2300 Microsoft Duo USB Type-A headset designed for professionals who spend extensive hours on calls and require reliable, high-quality audio equipment. It features dual-ear speakers delivering HD voice in true stereo, ensuring conversations sound clear and natural. The headset connects easily via USB Type-A and is optimized for Microsoft Teams, while also supporting other popular softphone platforms on Windows and macOS.

Key features

• Dual-ear speakers that help maintain focus by delivering clear, natural sound from both sides
• Noise-canceling microphone with a breath filter to reduce background office noise and breathing sounds for clearer communication
• 360-degree rotating boom arm that allows flexible microphone positioning and can be swung up when not in use without stressing the joint
• Reinforced, tangle-resistant cable built to withstand busy work environments and frequent use
• Lightweight frame designed to minimize pressure and provide comfort during long shifts
• Inline control unit with easy access to volume adjustment, mute, and call handling for efficient call management
• USB Type-A connection optimized for seamless integration with Microsoft Teams and compatibility with leading contact-center and softphone platforms

Key specs

• Connection type: USB Type-A
• Audio: HD voice in stereo
• Microphone: Noise-canceling with breath filter
• Boom arm: 360-degree rotation
• Cable: Reinforced and tangle-resistant
• Compatibility: Microsoft Teams, Windows, macOS, and other popular softphone platforms

Connectivity and compatibility

This headset connects via a USB Type-A plug, making it compatible with most desktop and laptop computers. It is specifically optimized for Microsoft Teams, ensuring smooth integration and reliable call quality. Additionally, it supports a wide range of contact-center and softphone applications on both Windows and macOS platforms, making it a versatile choice for various professional environments.

Comfort and durability for long shifts

The lightweight design reduces strain on the head, allowing users to wear the headset comfortably throughout extended work periods. The reinforced cable resists tangling and damage, which is essential for busy desks and frequent movement. The 360-degree boom arm adds durability and flexibility, letting users adjust the microphone position easily or move it out of the way during breaks without risking damage.

Ideal uses and environments

This headset is well suited to contact centers, small support teams, and home office setups where clear communication and comfort are priorities. Its noise-canceling microphone and stereo sound help users stay focused on conversations even in noisy environments. The inline controls simplify call management, making it a practical tool for professionals who handle frequent or lengthy calls.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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