Jabra 2393-829-189

Overview

The Jabra 2393-829-189 is a mono USB Type-C headset designed to provide clear communication and comfort for customer service agents, sales teams, and remote professionals. It features a lightweight headband and ear cushion that allow for extended wear without discomfort, while the single-ear design keeps one ear open to ambient sounds, helping users stay aware of their surroundings. The noise-cancelling microphone and HD Voice technology ensure conversations are clear and natural, even in busy office environments.

Key features

• Mono headset design that keeps one ear open to surrounding sounds for situational awareness
• Lightweight construction that reduces strain during long shifts
• Noise-cancelling microphone that minimizes background chatter in open office settings
• HD Voice and wideband audio for natural and clear voice quality
• Flexible boom arm that rotates 360 degrees for precise microphone placement and durability
• Reinforced cable designed to resist kinks, damage from chair wheels, and sharp edges
• In-line control unit for quick access to mute and volume adjustments without interrupting workflow
• USB-C connection compatible with popular softphones and contact center platforms such as Microsoft Teams, Cisco, and Avaya

Key specs

• Connection type: USB Type-C
• Headset style: Mono (single ear)
• Microphone: Noise-cancelling with 360-degree flexible boom arm
• Audio quality: HD Voice and wideband audio support
• Cable: Reinforced to resist kinks and physical damage
• Controls: In-line mute and volume adjustment

Connectivity and compatibility

This headset connects via USB-C, making it compatible with modern laptops and PCs equipped with USB-C ports. It works seamlessly with widely used communication platforms including Microsoft Teams, Cisco, and Avaya, ensuring smooth integration into existing contact center and remote work setups. The plug-and-play design means no additional drivers are needed, allowing users to get started quickly.

Comfort and durability for demanding environments

The design balances comfort and resilience, with a lightweight headband and cushioned ear pad that reduce fatigue during long calls. The reinforced cable and robust boom arm withstand the rigors of daily use in busy call centers or hybrid office environments. This durability helps maintain consistent performance and reduces the need for frequent replacements.

Ideal uses and environments

This headset is well suited for professionals who spend extended periods on calls, such as customer service representatives and sales teams. Its single-ear design allows users to stay connected to their environment, making it a strong choice for open office spaces, hybrid work settings, and home offices that experience occasional background noise. The clear audio and noise cancellation help maintain professionalism in every conversation.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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