Jabra 2393-823-109

Overview

The Jabra 2393-823-109 is a mono USB Type-A headset designed for professionals who spend extended hours on calls, such as contact center agents and customer service representatives. It features a single-ear design that keeps one ear free to stay aware of your surroundings while focusing on conversations. The headset includes a noise-canceling microphone and HD voice technology to ensure clear and natural-sounding calls, reducing fatigue during long workdays.

Key features

• Single-ear design allows you to stay alert to your environment while on calls
• Noise-canceling microphone minimizes background noise for clearer communication
• HD voice technology enhances call clarity and natural sound quality
• Lightweight construction with an adjustable headband for comfortable all-day wear
• Reinforced cable designed to withstand daily use in busy office settings
• 360-degree rotating boom arm enables precise microphone positioning for optimal voice pickup
• Inline controls provide easy access to volume adjustment, mute, and call management without interrupting workflow
• USB-A plug-and-play connectivity ensures quick setup and compatibility with Microsoft Teams and other communication platforms

Key specs

• Connection type: USB Type-A
• Design: Mono (single-ear)
• Microphone: Noise-canceling with 360-degree flexible boom arm
• Compatibility: Microsoft Teams and major communication platforms
• Controls: Inline volume, mute, and call handling
• Cable: Reinforced for durability in daily use

Connectivity and compatibility

This headset connects via USB Type-A, making it compatible with a wide range of desktop and laptop computers without requiring additional drivers. It is optimized for Microsoft Teams but also works seamlessly with other popular communication software, providing a hassle-free plug-and-play experience. The inline controls allow you to manage calls and audio directly from the cable, streamlining your workflow.

Ideal uses and environments

The Jabra 2393-823-109 fits well in busy office environments, contact centers, and remote work setups where clear communication and comfort are priorities. Its single-ear design is especially useful for professionals who need to stay aware of their surroundings while maintaining focus on calls. This headset is a strong choice for customer service agents, sales teams, and anyone who requires reliable, high-quality audio during long periods of phone or video communication.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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