Jabra 14201-43

Overview

The Jabra 14201-43 is an electronic hook switch adapter designed to connect Jabra wireless headsets with select Cisco Unified IP phones, enabling users to answer and end calls remotely without touching the phone. This adapter supports Cisco models 6945, 78xx, 79xx, and 88xx, and pairs with Jabra headsets that have Electronic Hook Switch (EHS) functionality. It offers a seamless way to manage calls hands-free, enhancing mobility and productivity in busy office environments.

Key features

• Allows remote call control directly from Jabra wireless headsets, freeing users to move around while staying connected
• Compatible with a range of Cisco Unified IP phones, ensuring broad usability in professional settings
• Simple installation via the phone’s Ethernet port for quick and reliable setup
• Compact and lightweight design, weighing approximately 0.05 kg, which minimizes desk clutter
• Supports uninterrupted communication in environments like help desks, reception areas, and mobile offices
• Genuine Jabra accessory providing consistent performance and manufacturer support

Key specs

• Compatibility: Cisco Unified IP phones 6945, 78xx, 79xx, 88xx
• Supported headsets: Jabra wireless headsets with Electronic Hook Switch (EHS) support
• Connection interface: Ethernet port on Cisco phones
• Weight: Approximately 0.05 kg
• Color: Black

Connectivity and compatibility

This adapter connects through the Ethernet interface on compatible Cisco phones, ensuring a stable and direct link for call control signals. It pairs exclusively with Jabra wireless headsets that support EHS, making it essential to verify headset compatibility before purchase. This setup allows users to manage calls remotely without interrupting their workflow or needing to be physically near the phone.

Ideal uses and environments

The Jabra 14201-43 is well suited for customer service representatives, receptionists, and professionals who require freedom to move while on calls. It fits naturally into open office layouts, help desks, and back-office environments where multitasking and mobility improve efficiency. By enabling hands-free call management, it supports a more dynamic and productive workspace.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more