Grandstream GRP2615

Overview

The Grandstream GRP2615 is a 10-line carrier-grade IP phone designed to support up to five SIP accounts, making it an excellent choice for call-intensive environments. It features a bright color display that clearly shows call details and a swappable faceplate for easy branding across an office. With flexible connectivity options including dual Gigabit Ethernet ports with Power over Ethernet, built-in dual-band Wi-Fi, and Bluetooth support, this phone adapts well to various office setups and user preferences.

Key features

• Supports ten line keys and up to five SIP accounts to handle multiple calls and extensions efficiently
• Forty programmable digital keys that can be assigned to busy lamp field (BLF), speed dial, or custom functions for quick access
• Built-in Wi-Fi operating on both 2.4 GHz and 5 GHz bands, allowing wireless connectivity where cabling is limited
• Bluetooth support enables seamless pairing with wireless headsets or mobile phones for hands-free communication
• Swappable faceplate allows easy addition of company logos, ensuring a consistent and professional appearance
• Two Gigabit Ethernet ports with Power over Ethernet simplify installation by combining data and power delivery in one cable
• HD audio with wideband codec support delivers clear and natural voice quality for better call experiences
• Secure boot process and encrypted storage protect call data and device settings from unauthorized access
• Zero-touch cloud provisioning streamlines large-scale deployments, reducing IT workload and setup time

Key specs

• Lines supported: 10
• SIP accounts: up to 5
• Programmable keys: 40 digital keys
• Ethernet ports: 2 Gigabit with Power over Ethernet (PoE)
• Wi-Fi: dual-band 2.4 GHz and 5 GHz
• Bluetooth: supported for headsets and mobile devices
• Display: bright color screen
• Audio: HD wideband codec support

Connectivity and compatibility

This IP phone offers versatile connectivity options to fit modern office environments. The dual Gigabit Ethernet ports support PoE, reducing cable clutter and simplifying power management. Built-in Wi-Fi supports both common frequency bands, making it easy to connect in wireless networks without additional adapters. Bluetooth functionality allows pairing with wireless headsets or mobile phones, enhancing mobility and convenience during calls.

• Two Gigabit Ethernet ports with PoE for network and power over a single cable
• Dual-band Wi-Fi (2.4 GHz and 5 GHz) for flexible wireless networking
• Bluetooth for wireless headset and mobile phone integration

Performance and reliability

The GRP2615 is built to meet the demands of busy office environments, offering secure and reliable operation. Its secure boot process and encrypted storage safeguard sensitive call data and device configurations. Dual firmware images provide a fallback option during updates, minimizing downtime. These features, combined with zero-touch provisioning, make it a dependable choice for enterprises requiring consistent performance and easy management.

Ideal uses and environments

This phone fits well in corporate headquarters, multi-site enterprises, and hosted VoIP services where multiple lines and accounts are essential. It is particularly suited for receptionists, executives, and contact-center agents who benefit from programmable keys and clear call management. The flexible connectivity options also make it a strong choice for offices with limited cabling or those that prefer wireless headset use.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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