Grandstream GRP2602P

Overview

The Grandstream GRP2602P is a two-line IP phone designed to provide reliable and clear communication for office environments. It supports two SIP accounts and delivers full HD audio through both the handset and speakerphone, ensuring conversations are crisp and easy to understand. Powered via PoE, it eliminates the need for separate power adapters, reducing desk clutter and simplifying installation.

Key features

• Power over Ethernet (PoE) support allows both power and data transmission through a single network cable, streamlining setup and reducing cable clutter.
• Full duplex speakerphone and handset deliver high-definition audio quality for clear and natural conversations.
• Compatible with popular headset brands like Plantronics, Jabra, and Sennheiser, providing comfort for extended call sessions.
• Five-way voice conferencing enables multiple participants to join the same call without requiring an external conference bridge.
• Zero-touch provisioning and centralized management through the Grandstream Device Management System (GDMS) allow IT administrators to configure, update, and monitor phones remotely.
• Carrier-grade security features include secure boot, dual firmware images, and encrypted data storage to protect communications and meet enterprise compliance standards.
• Multi-language interface supports diverse user environments, making it adaptable for global teams.

Key specs

• Lines supported: 2
• SIP accounts: 2
• Dimensions: 1.1 x 9.7 x 6.5 inches
• Weight: 670 grams
• Audio: Full HD on handset and speakerphone
• Power: PoE (Power over Ethernet)

Connectivity and compatibility

The GRP2602P connects via standard Ethernet networks and supports Power over Ethernet, which simplifies deployment in office environments. It works seamlessly with widely used headset brands, ensuring users can choose comfortable audio accessories without compatibility concerns. This makes it a flexible choice for various office setups, including call centers and remote workstations.

Ideal uses and environments

This IP phone fits well in front desks, small business offices, call centers, and hybrid work environments where dependable call quality and easy management are essential. Its security features and centralized provisioning make it suitable for organizations that require secure communications and efficient device administration across multiple locations.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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