Denon DN-500BD MKII

Overview

The Denon DN-500BD MKII is a professional Blu-ray disc and media player designed to provide reliable, high-quality playback across various environments such as corporate boardrooms, educational facilities, theaters, and houses of worship. This 1 RU rack unit supports Blu-ray discs, DVDs, CDs, and media files via front-facing SD and USB ports, handling formats like AVI, MP4, MP3, WAV, FLAC, and JPEG. Its versatile media compatibility and professional audio outputs make it a strong choice for presentations, performances, and AV installations requiring diverse playback options.

Key features

• Plays a wide range of media including Blu-ray, DVD, CD, and files from SD and USB for flexible content delivery
• Supports multiple disc formats such as BD25, BD50, BD-RE, DVD+R, and CD-R to accommodate various media sources
• Front-accessible SD and USB ports allow quick and convenient file playback without opening the rack
• Discrete 7.1-channel analog audio outputs deliver detailed and immersive sound for multi-channel setups
• XLR balanced audio outputs provide professional-grade connections that reduce noise and maintain audio clarity
• RS-232C and IP control support enable seamless integration into complex AV systems for centralized management
• Compact 1 RU design maximizes rack space while maintaining full functionality for professional installations

Key specs

• Media formats supported: Blu-ray, DVD, CD, SD card, USB
• File formats supported: AVI, MP4, MP3, WAV, FLAC, JPEG
• Audio outputs: Discrete 7.1-channel analog, XLR balanced outputs
• Control interfaces: RS-232C serial, IP network control
• Physical size: 1 RU rack unit

Connectivity and compatibility

This player offers HDMI output for high-definition video and audio, ensuring compatibility with modern displays and AV receivers. The inclusion of RS-232C and IP control interfaces allows it to integrate smoothly with professional control systems, making it suitable for installations that require remote operation and automation. The front SD and USB ports provide easy access to media files without disrupting rack-mounted setups.

Ideal uses and environments

The DN-500BD MKII fits well in professional AV environments where reliable playback of multiple media types is essential. It is well suited to corporate meeting rooms, educational institutions, theaters, and houses of worship that need a compact player capable of handling diverse content formats. Its professional audio outputs and control options make it a strong choice for integrators and AV technicians managing complex systems.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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