ARRIS T25

Overview

The ARRIS T25 is a cable modem designed specifically for Xfinity Internet and Voice services, providing a reliable way to own your equipment and avoid rental fees. It uses DOCSIS 3.1 technology to support download speeds up to 800 Mbps, which is sufficient for streaming 4K video on multiple devices, fast online gaming, and managing numerous smart home gadgets. With two 1-Gigabit Ethernet ports, it allows direct wired connections to routers, gaming consoles, or computers, while integrated telephony ports support Xfinity digital voice without extra adapters.

Key features

• DOCSIS 3.1 technology enables high-speed internet plans up to 800 Mbps for smooth streaming and gaming experiences
• Integrated telephony ports allow easy connection of existing phone lines for digital voice service without additional equipment
• Two 1-Gigabit Ethernet ports provide fast and stable wired connections to routers or devices, reducing network lag
• Simple setup using the SURFboard Central app guides you through activation in just a few minutes
• Ownership eliminates monthly rental fees, potentially saving up to $168 annually
• Compact design with dimensions of 2.68 x 7.17 x 10.55 inches fits neatly alongside other networking gear
• Requires a separate Wi-Fi router to create a wireless network, giving flexibility in choosing your preferred router

Key specs

• Technology: DOCSIS 3.1
• Maximum download speed: 800 Mbps
• Ethernet ports: 2 x 1-Gigabit
• Telephony support: Integrated digital voice ports
• Dimensions: 2.68 x 7.17 x 10.55 inches
• Compatibility: Designed for Xfinity Internet and Voice services

Connectivity and compatibility

This modem connects to your cable internet service via a coaxial cable and offers two Gigabit Ethernet ports for wired connections. It supports Xfinity’s digital voice service through built-in telephony ports, allowing you to use your existing phone lines without extra adapters. Since it does not include Wi-Fi, pairing it with a separate wireless router is necessary to provide wireless coverage throughout your home.

Ideal uses and environments

The ARRIS T25 is well suited for home users who require stable and fast internet for streaming high-definition content, online gaming, or managing multiple smart devices. It fits well in households with remote workers or families with heavy internet usage, offering a cost-effective alternative to renting a modem. Its compact size makes it easy to place in any home office or entertainment setup without taking up much space.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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